by Victor Dominello | May 27, 2025 | Articles, Data, Tech and Innovation, Delivery, Fourth Edition, International Perspectives
True digital transformation requires reimagining the citizen experience from scratch, argues Victor Dominello, CEO of the Future Government Institute and a former New South Wales Minister for Customer Service. Editor’s Note: Across the world, governments are... 
by Tim Dickson | May 19, 2025 | Articles, Data, Tech and Innovation, Fourth Edition
Penny Endersby talks to Tim Dickson about her journey from specialist researcher to running the Met Office The days when specialists, notably economists, operated mostly in Whitehall silos and took a backseat to ‘generalists’ were recalled recently in Heywood... 
by Kathy Hall and Gus O'Donnell | Mar 31, 2025 | Articles, Data, Tech and Innovation, International Perspectives, The Top Articles of 2025, Third Edition
Gus O’Donnell and Kathy Hall review what the latest Blavatnik Index has to show us about comparative strengths and weaknesses Sir Chris Wormald, the new Cabinet Secretary, told Parliament earlier this year that great policymakers are “self-confident enough to... 
by James Plunkett | Mar 5, 2025 | Articles, Book Reviews, Data, Tech and Innovation, Third Edition
James Plunkett reviews Platformland: An anatomy of next-generation public services, by Richard Pope, 2024 Everyone appreciates the power of digital technologies to improve public services. Yet, as the new Government realises, much of that opportunity remains... 
by David Halpern | Feb 17, 2025 | Articles, Data, Tech and Innovation, Policy Insights, Third Edition
David Halpern, founder of the world’s first behavioural insights unit, says it’s more important than ever that policymakers understand human behaviour Back in the early days of Tony Blair’s newly created Strategy Unit, I invited Danny Kahneman to join us for a...
