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The elusive prize of prevention
Warren Heppolette explains how devolution can help drive better-targeted and more cost-efficient public services My journey in public service was prompted by my experience 33 years ago in Moldova, an Eastern European country struggling to be reborn as its economy...
Why we should devolve job support
A new Prime Minister must tackle welfare immediately, say Adam Coutts, Matt Leach and Maria Pravda – here’s where to start A mid-term transition creates disruption – but it also creates an opportunity to look again at government priorities and how they are being...
Test, learn and grow: A new way of working in government
Nick Kimber highlights the urgent need for better collaboration between Whitehall and local communities At the beginning of last year, a small team of public sector employees in Sheffield celebrated a fourfold increase in the number of children applying for early...
The role of relationships in modern government
Ray Shostak, Richard Bell and David Robinson explore the power of human connection in public services Frontline services are, as their name suggests, delivered at the frontline – in communities. As a result a person’s experience of government is shaped as much by the...