by Owen Pengelly | Apr 28, 2026 | Articles, Data, Tech and Innovation, Featured article, Seventh Edition
Owen Pengelly says civil service leaders need to distinguish between productivity and financial efficiency How should policymakers view the opportunities and challenges of introducing AI more deeply into the UK Civil Service? As AI transforms the global economy, the... 
by Anthony Finkelstein | Jan 21, 2026 | Articles, Data, Tech and Innovation, Featured article, Policy Insights, Sixth Edition
Anthony Finkelstein argues that the UK needs stronger tech foundations to reap the benefits of artificial intelligence This article offers a deliberately sober form of techno-optimism. It argues that, whilst artificial intelligence (AI) holds real promise for public... 
by Victor Dominello | May 27, 2025 | Articles, Data, Tech and Innovation, Delivery, Fourth Edition, International Perspectives
True digital transformation requires reimagining the citizen experience from scratch, argues Victor Dominello, CEO of the Future Government Institute and a former New South Wales Minister for Customer Service. Editor’s Note: Across the world, governments are... 
by James Plunkett | Mar 5, 2025 | Articles, Book Reviews, Data, Tech and Innovation, Third Edition
James Plunkett reviews Platformland: An anatomy of next-generation public services, by Richard Pope, 2024 Everyone appreciates the power of digital technologies to improve public services. Yet, as the new Government realises, much of that opportunity remains... 
by Michael Padfield | Feb 12, 2025 | Articles, Data, Tech and Innovation, Delivery, The Top Articles of 2025, Third Edition
Michael Padfield explains the benefits of a range of tools that will drive better strategy, greater democracy and improved delivery Ever wondered if there’s a better way of distilling key information than ploughing through hundreds of lengthy documents? Ever...
