by Stephen Webb | Apr 21, 2026 | Articles, Featured article, Policy Insights, Seventh Edition
Stephen Webb argues that we should replicate what we can from the style of administration that worked in earlier centuries Whitehall is in a beleaguered place. The appointment of Antonia Romeo as the new Cabinet Secretary had barely been announced before Reform... 
by Ray Shostak, Richard Bell and David Robinson | Feb 4, 2026 | Articles, Delivery, Featured article, Policy Insights, Sixth Edition
Ray Shostak, Richard Bell and David Robinson explore the power of human connection in public services Frontline services are, as their name suggests, delivered at the frontline – in communities. As a result a person’s experience of government is shaped as much by the... 
by Peter McDonald | Jan 14, 2026 | Articles, Delivery, Interviews, Leadership and Reflections, Sixth Edition
John Manzoni, business executive-turned Civil Service CEO, talks to Peter McDonald about his time in government and change from the inside In 2014, the Civil Service appointed its first Chief Executive, John Manzoni, a joint billing with the then Cabinet Secretary,...
