by Ray Shostak, Richard Bell and David Robinson | Feb 4, 2026 | Articles, Delivery, Featured article, Policy Insights, Sixth Edition
Ray Shostak, Richard Bell and David Robinson explore the power of human connection in public services Frontline services are, as their name suggests, delivered at the frontline – in communities. As a result a person’s experience of government is shaped as much by the... 
by Bowie Penney | Jan 26, 2026 | Articles, Data, Tech and Innovation, Featured article, Policy Insights, Sixth Edition
Bowie Penney explains how civil servants across government can use the latest research on deprived neighbourhoods In October of last year, the Ministry of Housing, Communities and Local Government (MHCLG) published the English Indices of Deprivation 2025 (IoD25), the... 
by Anthony Finkelstein | Jan 21, 2026 | Articles, Data, Tech and Innovation, Featured article, Policy Insights, Sixth Edition
Anthony Finkelstein argues that the UK needs stronger tech foundations to reap the benefits of artificial intelligence This article offers a deliberately sober form of techno-optimism. It argues that, whilst artificial intelligence (AI) holds real promise for public...
