by Victor Dominello | May 27, 2025 | Articles, Fourth Edition
True digital transformation requires reimagining the citizen experience from scratch, argues Victor Dominello, CEO of the Future Government Institute and a former New South Wales Minister for Customer Service. Editor’s Note: Across the world, governments are...
by Tim Dickson | May 19, 2025 | Articles, Fourth Edition
Penny Endersby talks to Tim Dickson about her journey from specialist researcher to running the Met Office The days when specialists, notably economists, operated mostly in Whitehall silos and took a backseat to ‘generalists’ were recalled recently in Heywood...
by Tim Dickson | Apr 9, 2025 | Articles, Interviews, Third Edition
Doing things differently with data Over the last three months the hue and cry around the size of the state, new ways of working, the need for more specialists and buzzwords like ‘performance’ and ‘accountability’ have reached a new crescendo. As they struggle...
by Kathy Hall and Gus O'Donnell | Mar 31, 2025 | Articles, Third Edition
Gus O’Donnell and Kathy Hall review what the latest Blavatnik Index has to show us about comparative strengths and weaknesses Sir Chris Wormald, the new Cabinet Secretary, told Parliament earlier this year that great policymakers are “self-confident enough to...
by Ian Diamond | Mar 24, 2025 | Articles, Third Edition
Ian Diamond explains why UK policymakers need to understand the significance of recent trends The components of population growth have been changing faster than at any time in my 45 years of working on population data. For example, people’s expectations of how...
by Alex Thomas | Mar 10, 2025 | Articles, Third Edition
Alex Thomas looks back at the venerable series’ effect on our perceptions of the Civil Service Dorothy Wainwright is a minor character in the Yes, Minister universe, but she is one of the sharpest. We meet her in the first series of Yes, Prime Minister where...