by Matt Bland | Jun 17, 2025 | Articles, Fourth Edition
Matt Bland highlights examples of evidence-based innovation on the front line, and what policy professionals across the Civil Service can learn from this experience In 2021, Kent Police faced a pressing challenge shared by all forces across the UK: how, in the face of...
by Catriona Laing | Jun 11, 2025 | Articles, Fourth Edition
Catriona Laing describes how we can learn from the thinking and actions of Joseph Nye and Jeremy Heywood In an age when hard power seems to be in the ascendancy, soft power might feel like the diplomatic equivalent of handwritten letters – elegant but outdated. And...
by Peter McDonald | Jun 2, 2025 | Articles, Fourth Edition
In this edited summary of an extensive discussion in Spring 2025, Peter McDonald talks to one of Whitehall’s most senior civil servants of the last 15 years about the lessons she took from being at the centre of government, and having a ringside seat during Brexit and...
by Victor Dominello | May 27, 2025 | Articles, Fourth Edition
True digital transformation requires reimagining the citizen experience from scratch, argues Victor Dominello, CEO of the Future Government Institute and a former New South Wales Minister for Customer Service. Editor’s Note: Across the world, governments are...
by Tim Dickson | May 19, 2025 | Articles, Fourth Edition
Penny Endersby talks to Tim Dickson about her journey from specialist researcher to running the Met Office The days when specialists, notably economists, operated mostly in Whitehall silos and took a backseat to ‘generalists’ were recalled recently in Heywood...
by Tim Dickson | Apr 9, 2025 | Articles, Interviews, Third Edition
Doing things differently with data Over the last three months the hue and cry around the size of the state, new ways of working, the need for more specialists and buzzwords like ‘performance’ and ‘accountability’ have reached a new crescendo. As they struggle...